Privacy Policy

Information We Collect

We collect information you provide directly to us, such as account credentials, billing details, and any data you upload or submit through our services. We also collect usage data, including how you interact with our platform and which features you use. When you connect integrations, we store the connection details needed to deliver our services.

We automatically collect technical information such as IP address, browser type, device identifiers, and log data to ensure security and improve our services.

How We Use Your Information

We use your information to provide, maintain, and improve our services; to process transactions and send related communications; to respond to your inquiries and support requests; and to send product updates and security notifications. We may use aggregated and anonymized data for analytics and to develop new features.

We do not use your data for advertising or sell your personal information to third parties.

Data Storage and Residency

LeadX offers data residency options in multiple regions including the UAE, European Union, and United States. You can select your preferred region when setting up your account or through your organization settings. Data is stored and processed within your chosen region to comply with local data protection requirements.

Third-Party Services

We integrate with third-party data providers and services to deliver lead generation capabilities. When you use these integrations, we share only the information necessary to fulfil the requested service. Each provider operates under its own privacy policy. We carefully select partners and require them to maintain appropriate data protection measures.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to restrict or object to processing; to data portability; and to withdraw consent. To exercise these rights, contact us at privacy@leadx.io. You also have the right to lodge a complaint with your local data protection authority.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at privacy@leadx.io or LeadX, Dubai, UAE.